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LEMALA ADVENTURES Tz LIMITED Terms and Conditions Applied to all our Experiences.

Below are the Terms and Conditions acting as the agreement of booking with Lemala Adventures Tz Limited.

We advise you to read carefully before doing any booking so you can be aware of the operating modalities.

1. TRAVEL DOCUMENTS (Visa, Passport, Covid 19 certificate & others)

It is the obligation of a client to secure all the travel documents before commencing a safari unless advised by Lemala Adventures Tz Limited

 

2. PRICES

All rates quoted or shown in our tariffs are based on current prices. All prices mentioned on this site include value-added tax. Lemala Adventures Tz Limited reserves the right to amend or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any such cost increases that are outside Lemala Adventures Tz Limited control.

Price Includes:

  • - Roundtrip Airport Transfers
  • - Guarantee Safari on confirmation
  • - All Accommodations
  • - Meal plan as described, B=Breakfast, L=Lunch and D=Dinner
  • - Professional English-speaking safari guide and driver (you can request a different language in a private tour)
  • - All park entrance fees including government taxes
  • - Extensive Game Drives in the National Parks
  • - Service of a safari cook & Utensils
  • - Crater tour services
  • - 3 meals per day while on safari, vegetarian & non-vegetarian
  • - Clean, purified drinking water during Safari (unlimited supply)
  • - Safari transport by 4 x 4 Land Cruiser (6 seats) with a roof hatch that ‘pops up' to enable easy viewing and photography.

 

Price Excludes:

  • - Airport departure Tax apart from the one we arranged
  • - Surcharge for payment by credit card (5% on each payment)
  • - Surcharge for cash withdrawal charged by the banks
  • - Personal & baggage insurance
  • - Canoeing Safari
  • - Olduvai Gorge entrance fee
  • - Balloon Safari
  • - Laundry services
  • - Optional travel insurance
  • - Health requirements
  • - Medical and trip cancellation insurance
  • - Shuttle Bus Transfer apart from Airport pick up / drop off
  • - Excess baggage charges
  • - Tips or Gratitude
  • - Personal Toiletries and items of a personal nature
  • - Alcoholic Beverages/Drinks
  • - Local & International flights
  • - Tanzania Visa
  • - Optional activities/excursions
  • - Any other extras not detailed in the above itinerary

 

 

3. PAYMENT

- Please note that all online bookings require payment of 30% of the total package price at the time of the booking. If the total price is less than 1000 USD or the booking is received less than 30 days before your arrival date, full payment is required. You will be informed by e-mail when you need to pay the balance of your booking which is 30 days before your departure date.
- We accept all major credit cards: Visa and MasterCard.
- All Prices quoted on Lemala Adventures Tz Limited are in USD ($) per person unless otherwise specified.
- All payments and refunds are due in Dollars Lemala Adventures Tz Limited is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.

4. CANCELLATION

Applied cancellation fees differ between packages (including accommodation and/or car rental) and tours.
Cancellation of packages

  • - For cancellations received up to 25 calendar days before the scheduled departure, a 10% cancellation fee will be charged.
  • - For cancellations received 10 -24 calendar days before the scheduled departure date a 40% cancellation fee will be charged.
  • - For cancellations received 5 -9 calendar days before the scheduled departure date a 55% cancellation fee will be charged.
  • - For cancellations received 1-5 calendar days before the scheduled departure date 85% cancellation fee will be charged.
    - If you need to make a change to your tour arrangement you must send us a notification via email at least one month (30 days) before departure and it will be free of charge

 

5. PATHS/ROUTES

Lemala Adventures Tz Limited reserves the right to amend routes, itineraries, or departure times with prior notice when necessary due to weather or other reasons that are beyond Lemala Adventures Tz Limited control. Please notice that in the case of changes in flights, the passenger is responsible for any additional costs that become payable as a result of such changes.
Any increase due to changes in government laws, i.e. tax changes will be added to the invoice.

6. ADVERTISEMENT

The Company hereby, Lemala Adventures Tz Limited is legally responsible to use photographs and videos taken during tours for its publication, article development, and for advertising purposes. The client hereby gives consent to use such photographs and authorises the Company to retain copyright for these photographs and such material.

7. INSURANCE

Please note that individual travel insurance is not included in the price and all medical costs and other costs involved must be paid by the client. It is therefore strongly recommended that clients take out personal insurance. Lemala Adventures Tz Limited strongly recommends to all of our clients purchase comprehensive travel insurance prior to departure to meet any contingencies.

8. DATA PROTECTION

Lemala Adventures Tz Limited may ask for some personal information and it is sure that they will be treated confidentially as it is illegal to disclose client information, but if it is necessary for the suppliers to know the information, Lemala Adventures Tz Limited can disclose information after consulting the clients in order to fulfill the Company’s contract to you. The intention of asking for that information is to ease the working and ensure the ideal relaxation. Examples of this information would be dietary requirements, disability/medical or religious information, etc.

9. JOINING SAFARIS

Joining Safaris comprises clients with different interests who agreed to travel with others looking for an Ideal Relaxation Experience in Africa. Price varies between clients on joining Safari depending on some other activities or dates they booked so you better not disclose joining safari prices to other clients. Treating other clients with respect, love and a captivating spirit is the key to joining Safaris and it is highly encouraged.

 

10. BOOKING

Booking with Lemala Adventures Tz Limited means you accept and abide by all terms and conditions.

Karibu Lemala Adventures Tz Limited, Karibu Tanzania

We organize customized trips for the ultimate safari

Together we are fully tailor the trip to your personal preferences and wishes

  • Wildlife safaris
  • Kilimanjaro climb
  • Zanzibar beach
Let us take you on a journey. Whatever you require, give us a call and our safari experts will help to arrange a perfect safari for you.
Let us take you on a journey. Whatever you require, give us a call and our safari experts will help to arrange a perfect safari for you!
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